Frequently
Asked Questions

Custio helps parents document custody events, organize supporting records, identify patterns over time, and generate clear reports with the help of AI.

Custio is designed for parents navigating custody matters, especially self-represented parents. It is also useful for parents who have an attorney.

Yes. Custio helps you keep an organized record. You decide what information to share with your attorney.

Yes. Custio is built with self-represented parents in mind. It helps organize your information, but does not provide legal advice or replace an attorney.

You can add past events to build your history, as well as document new events as they happen.

Examples include missed visits, late exchanges, cancellations, schedule changes, medical appointments, school events, expenses, and other incidents. Customize event types to fit your situation.

Yes. You can backfill past events with dates, times, notes, and supporting records to build your history.

You control your records and can manage what you add, edit, and delete.

Keep text messages, emails, screenshots, photos, videos, calendars, receipts, school records, notes, and other documents together with the event they support.

Custio brings together relevant events, supporting information, timelines, and patterns from your records into an easy-to-read report.

Choose a date range or issue for a report. In your timeline, filter by event type, child, or date range to find relevant information.

Custio uses AI to help organize and summarize the information you provide. It can help identify patterns, highlight key issues, and generate summaries based on your records.

No. Custio is an organizational and documentation tool. It does not provide legal advice or replace an attorney.

Your account is private. You decide what information to share with your attorney, co-parent, or court.

Your co-parent does not automatically have access to your Custio account. You decide what to share.

Custio helps you organize your records. Court rules and requirements vary, and Custio does not guarantee that a report will be accepted or that information will be admissible.

Custio does not claim universal compliance with court requirements. It is a documentation tool and does not replace legal advice.

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